BMATBOX uses submitted inquiry information to respond to quotation requests, confirm specifications, discuss export packing and support order communication. Typical information may include name, email, phone or WhatsApp, company, product requirement, quantity and destination.
The website may record non-sensitive source data such as referral channel, landing page, country or region, device type and browser type to understand how buyers find BMATBOX. For ordinary analytics, BMATBOX stores only an anonymized visitor identifier, an approximate country or region, device information, referral source, visit time and page path. When a visitor voluntarily submits a sourcing inquiry, the submission IP address may be encrypted and shown only to authorized administrators for fraud prevention, inquiry verification and business follow-up. The full inquiry IP is automatically removed after 30 days, while pseudonymous visit history is retained for no more than 90 days.
We do not sell buyer inquiry information. Information is kept only for business communication, quotation follow-up and order support. If you want your inquiry information removed, contact us through the email or WhatsApp shown on this website.